Case Study
Technology

Clearing Business Blockers Through Infrastructure Assessment

Client

A tech company focused on providing a true integration to Outlook for businesses automated CRM needs. ​

Challenge

Our client was facing inefficiencies with legacy on-premise email technologies and inconsistent infrastructure issues resulting in unplanned and frequent downtimes. There was no clear root cause of the issue and business was being affected. ​

Solution

Averro initiated an infrastructure assessment of both the technical and physical environment.

The Averro team deployed a combination of technicians onsite and engineers in the field working rapidly to diagnose the physical and logical environment.

A list of prioritized issues and proposed solutions was provided to the client.​

Results

  • Identified infrastructure issues​
  • Documented power utilization efficiencies​
  • Decrease in service instability ​
  • Strengthened security posture